What does 'deactivation' mean and when does DonorsChoose.org deactivate my teacher account?
If your DonorsChoose.org teacher account is deactivated, it means that you will no longer be able to access your teacher account, post projects on our website, or receive materials through our program. A teacher’s account may be deactivated for any of the following reasons:
- Not confirming the funding for a project by the stated deadline
- Failing to return a thank-you package or not contacting us for an extension by the feedback’s due date
- Allowing total points drop below zero
- Unsubscribing from the Teacher Newsletter
- Submitting projects using more than one teacher account.
We will always contact you by email and/or by phone before your account is deactivated. If your account has been deactivated and you believe there has been an error, please let us know by sending a “Registering / My Account” request through the Contact Us Form so that we can help you reinstate your account.
Additionally, if you have not logged in for over 2+ years, your account may have been temporarily deactivated. If you would like your account to remain active, simply let us know by sending a “Registering / My Account” request through the Contact Us Form.
