Donor FAQs

• Making Donations
• Can I donate the materials themselves rather than make a cash donation?
• Can I partially fund a project? What happens if the remainder is not funded by other donors?
• Are gifts made through DonorsChoose.org tax deductible?
• How do I know that my online donation is secure?
• I did not receive a copy of my donation receipt for tax purposes. How can I get another copy sent to me?
• Is there a minimum donation?
• Where should I send my check?
• Can my donation be refunded?
• How do I make an in memoriam donation?
• How do I make an honoree donation?
• Feedback / Thank You Packets
• How do I know that student projects are sound and that materials will be used as promised? What feedback do I receive from the classroom?
• How am I acknowledged for my gift? When can I expect to receive feedback?
• I have not received a thank you package for my donation yet. What should I do?
• Can I communicate with the teacher and students whose classroom I have funded? Can I visit their school?
• Gift Certificates & Account Credits
• What happens when a project expires?
• How does a GivingCard work?
• How do I use a gift certificate to fund a student project?
• What happens if my recipient doesn't redeem the gift certificate I purchase?
• What are account credits?
• How do I use my account credits?
• Why do account credits expire after 30 days?
• What happened to my philanthropy credits?
• Our Operating Information
• What teachers and schools can use your site?
• Why is DonorsChoose.org only available to public schools?
• How is the project price tag calculated?
• How much is the optional fulfillment fee and what does it cover?
• Why do I sometimes see lower prices for the same resources elsewhere?
• Where can I see DonorsChoose.org's financial statement, Form 990 tax return, and annual review letter?
• Other Ways to Give / Get Involved
• How do I give via my donor advised fund, foundation, or company?
• Can my company make a matching gift?
• Can I make a charitable bequest?
• Does DonorsChoose.org accept donations of stock?
• What is a Double Your Impact offer?
• How can I use a website (RSS) feed to be notified of projects that match my interests?
• Can I show classroom project listings on my website?
• Can I place a DonorsChoose.org banner or logo on my website?
• Giving Pages
• What is a Giving Page?
• Automatic Monthly Donations
• What are automatic monthly donations?
• How are projects funded with my automatic monthly donations?
• Why should I sign-up for
• What is the $50 sign-up bonus and how does it work?
• Can I cancel my automatic monthly donations?
• How will my credit card be protected for automatic donations?
• When will my credit card be charged each month?
• How do I change my automatic donation preferences?

Still have questions?
Visit our Contact Form for Donors.